Rooms Reserv
Unique prices
for more than 10,000 hotels

Why choose us?

Hotels

We cooperate with the largest hotel chains in the world

For corporate clients

Do you plan to hold conferences and seminars? We know how to help you!

Our Partners

Many companies trust us with their business events, such as

Interested?

Leave a request to the corporate Department!

Contacts
Phone:
US:  +1 888 563-1401
UK:  +44 800 084-3045
EU:  +48 226 022-669
Address:
Moscow, Baumanskaya street. 6с2

Near
m. Baumanskaya

Information character of our services

This website is not endorsed by, directly affiliated with, maintained, or sponsored by any hotel. All product and company names are the registered trademarks of their original owners. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder of their product brand.

Frequently Asked Questions For Hotels

We help travelers get to where they're going with ease, and help hotels to offer accommodation that tourists want to see as their stopover. In the last 12 months we've had more than 500,000 requests and sold more than 15,000 place-to-place sales in various hotels.

What is a hotel information service provider?

Information service providers are any companies or advertisers that are not directly sourced from the hotel. They use the online booking system, where hotels voluntarily place inventory and rates to resale.

How can a hotel become a partner of BookNow?

We'd love to work with you. Visit roomsreserv.com or email us at info@roomsreserv.com.

How are you able to sell hotel accommodations?

We are the leading provider of hotel accommodations with direct deals with independent and brand name hotels, wholesalers, and partnerships with the world's largest travel agencies. We receive access to the largest hotel room stock through the reservation system as part of our partnership.

How do we support our customers?

Customer satisfaction and hotel relationships are extremely important to us. If you or a customer who we booked at your hotel needs additional support, please call +7 (800) 555-33-75 (available 24/7) or email us support@roomsreserv.com. We will make every effort to respond promptly.

Why does your site show multiple phone numbers?

We prominently display our phone numbers on our site and in our confirmation emails to help our customers reach us, if they need. Our phone numbers may rotate based on time windows to offer better customer service. All phone numbers have access to customer service 24 hours a day, 7 days a week.

How do your call centers help customers and act independent from the hotel?

We maintain 24/7 sales and support through email and phone. Our employees receive regular professional training and are among the most trained in the travel industry. Thorough education and phone call scripts require agents to educate callers about who they are and that they do not represent the hotel. We record and perform quality checks with all of our phone agents. They sign an agreement of understanding to follow our standards. If an agent deliberately misrepresents as acting for the hotel, the agent is terminated without warning.

How do you help hotels?

We help hotels show up on the right search results at the right time-every time. Our proprietary technology pushes beyond conventional standards, helping hotels maximize ROI and increase sales by providing them with the information they need, including cross-channel availability and pricing insights, to achieve greater visibility and reach the right customers.

Can customers get better deals by booking with the hotel directly?

We help hotels reach customers they could not reach otherwise. Hotels voluntarily place their room inventory in various networks-at various prices-to sell rooms through their own channels, online travel agencies or other networks. Our goal is to have the hotel show up on the right search results to reach the right customers.

Do you have different reservation cancellation policies?

No. We follow the hotel reservation and cancelation policies the hotels establish in booking system. These policies are reflected on our websites and our customer service agents read these to customers when helping them over the phone. When mistakes happen as a result of technology errors, we correct them fast and fairly.

How many complaints do you receive and how do you handle them?

Last year, we booked more than 15,000 rooms and received complaints from 0.3% of all transactions. Our quality and error rate are among the best in the travel industry. Our goal is to eliminate any mistakes and prevent them from happening again.